The Ambry Luxury Resale Shipping Policy

At The Ambry Luxury Resale, we prioritize a seamless shipping experience to complement our dedication to authenticity. We aim to process and ship orders in a timely manner after payment confirmation. Thank you for choosing The Ambry Luxury Resale. Your trust in our shipping policy and commitment to quality is greatly appreciated.

Ship with Confidence

1. Shipping for Purchases

  • Processing Time: Orders are processed within 7-21 business days after payment is confirmed. During high-demand periods, processing times may vary slightly.

  • Shipping Methods: We partner with trusted carriers to ensure secure delivery, all orders will be shipped using USPS Priority Mail or UPS Ground depending on the item, with full insurance included. Signature confirmation will be required for higher value orders.

  • Shipping Rates:

    • Complimentary Standard Shipping for all orders over $500.00.

    • Domestic Shipping (within the U.S.): $14.99 Flat rate shipping for all orders under $500.

    • International Shipping: Rates and delivery times vary based on destination. Any customs fees or duties are the responsibility of the buyer.

  • Tracking: A tracking number will be provided once your order has shipped.

2. Shipping for Sellers

  • Prepaid Shipping Labels: If your item is approved for resale, we will provide you with a prepaid shipping label to send your item to us securely.

  • Packaging Requirements: Items must be securely packaged to prevent damage during transit. Please use the original packaging, if available, or appropriate protective materials.

3. Delivery Times

  • Estimated delivery times vary based on the shipping method selected and the destination. Most domestic shipments arrive within 7-21 business days. International shipments may take 10-30 business days or longer, depending on customs processing.

4. Lost or Damaged Shipments

  • We are not responsible for items lost or damaged during transit. However, if an issue occurs, please contact us immediately at orders@theambryluxuryresale.com, and we will assist in filing a claim with the carrier.

5. Incorrect Shipping Information

  • Please ensure your shipping information is accurate at checkout. We are not responsible for shipments sent to incorrect or incomplete addresses provided by the buyer. If a package is returned to us due to an address issue, you may be responsible for additional shipping fees.

6. International Shipping Disclaimer

Buyers are responsible for any customs duties, taxes, or fees required by their country. The Ambry Luxury Resale is not responsible for delays caused by customs.

7. Contact Us

If you have any questions or concerns about shipping, please contact us at:
orders@theambryluxuryresale.com